Starting Monday, May 4th, Access will begin offering same day service for trips to: non-emergency medical/dental appointments, grocery stores, pharmacies or drug stores, the bank, and Los Angeles County Cooling Stations on hot days. Please note that same day service is only available for the duration of the emergency. The fare for a same day trip will be the same as a next day trip. Riders are limited to one same day, round trip per day and no more than two same day round trips per week. To request a same day trip, tell your reservationist that you want to ride today.
To ensure the health and safety of our employees and riders, we are asking that you DO NOT schedule a trip using Access if you have been confirmed to have COVID-19, or are going to a facility to be tested for COVID-19. Riders are encouraged to follow the Los Angeles County Safer at Home Emergency Order. If you must travel, please follow these guidelines:
• Cover your face while riding Access
• Do not use Access if you are sick
• Cover your coughs and sneezes
• Wash hands frequently with soap and warm water, or use an alcohol-based hand sanitizer.
Meal Delivery Programs Access has also partnered with a number of agencies to provide meal delivery services. Please review the information below to see if one of these programs are applicable to your situation.
1. City of Los Angeles Department of Aging Meal service will be prioritized for seniors who are experiencing food insecurity, including financial hardship. Visit https://aging.lacity.org/ or call 213.482.7252
2. Lancaster Project Door Drop Provide pre-packaged boxes of food to the elderly and immunocompromised within the City of Lancaster. Visit https://www.projectdoordrop.com/ or call 661.723.6000
3. Fox Studios/City of Los Angeles Department of Disability Provide meals for people with disabilities. Visit https://deadline.com/2020/04/fox-lot-food-workers-meals-disabled-in-relief-program-la-mayors-office-1202916305/ or call 213.572.9482.
4. Jewish Family Services of Los Angeles Provide meals and groceries for people with disabilities. Visit https://www.jfsla.org/page.aspx?pid=227 or call (323) 937-5852.